Effective Date: [08/17/2025]
Website: SignItNow.org
At SignItNow.org, we aim to ensure that all our users and customers are satisfied with their experience on our platform. This Return & Refund Policy explains how refunds and returns are handled for both our digital services and any physical merchandise offered.
1. Digital Services (Petitions & Memberships)
- All petition signatures, digital contributions, or other online services are non-refundable once processed.
- Since digital services are delivered instantly, we cannot reverse or cancel them after completion.
2. Physical Products (If Applicable)
If you purchase merchandise such as shirts, mugs, or other items through SignItNow.org:
Returns
- We accept returns for defective, damaged, or incorrect items.
- To be eligible, you must contact us within 7 days of receiving your order with proof (photo of defect or issue).
- Returned items must be unused, unwashed, and in their original packaging.
Refunds
- Approved refunds will be processed to your original payment method within 5–10 business days after we receive and inspect the returned item.
- If a replacement is available, you may choose between a refund or a replacement.
Non-Returnable Items
- Personalized or custom-made items cannot be returned unless they arrive damaged or defective.
- Clearance or promotional items are final sale.
3. Shipping for Returns
- Customers are responsible for return shipping costs unless the return is due to our error (defective or incorrect item).
- We recommend using a trackable shipping service when sending returns.
4. How to Request a Return or Refund
Please email us at:
Include your order number, details of the issue, and photos if applicable. Our team will guide you through the return/refund process.
5. Changes to This Policy
We may update this Return & Refund Policy as our services expand. All changes will be posted on this page with a new Effective Date.