TL;DR: Most SignItNow charges are for Promoted Petitions, a monthly Membership, or a Fundraiser tied to a petition. Check your Profile → recent activity. If you still don’t recognize it, email contact@signitnow.org with the date, amount, and last 4 digits.
What the charge could be
| Type | What it is | How it may appear on your statement* |
|---|---|---|
| Promoted Petition | You chipped in to boost a petition’s reach | SIGNITNOW*PROMOTION / SIGNITNOW.ORG |
| Membership | Your monthly support to keep tools free | SIGNITNOW*MEMBERSHIP |
| Fundraiser | You donated to a petition’s campaign costs | SIGNITNOW*FUNDRAISER |
| PayPal | Paid via PayPal | PAYPAL *SIGNITNOW (or similar) |
*Descriptors vary by bank/region; wording may differ slightly.
How to verify or manage
- Check activity: Log in → Profile → see Recently signed/started.
- Membership: Log in → Account → Settings → Contributions
(https://www.signitnow.org/account/settings/contributions) to change amount or stop. - Ask family/teams: Anyone else with card access may have contributed.
- Still unsure? Email contact@signitnow.org with charge date, amount, last 4. We’ll identify the charge and help.
Security & refunds
- Payments are processed by Stripe (cards) and Braintree/PayPal (PayPal). We don’t store full card numbers.
- If a charge is unauthorized, we’ll refund and help secure your account. You can also contact your bank to dispute.